Shipping Info (aka “When will my stuff show up?”)

Custom Orders
Good things take time, babe. Custom freshies are made by hand and ship in about 2–3 weeks. Worth the wait.

Ready-to-Ship
No waiting around — these ship out the next business day. Instant gratification, coming right up.

Local Pickup (Free!)
If you’re near St. Joseph, MO, skip the mail and pick it up. Choose Local Pickup at checkout, and we’ll holler when it’s ready.

Returns & Refunds

Listen, freshies are handmade, one-of-a-kind, and smell dang good… but they’re also final sale.

• If your order shows up looking like it went a few rounds with the mail truck, shoot us pics within 48 hours and we’ll fix it.

• Changed your mind about the scent? Sorry, we can’t swap it. (Pro tip: grab a ready-to-ship freshie first to test-drive a scent before you commit.)

FAQ — The Freshie Files

Q: How long do these bad boys last?
A: Usually 3–6 weeks, depending on the scent, where you hang it, and how hot it gets. (Freshies hate summer dashboards but love closets.)

Q: Can I “refresh” my freshie once it fades?
A: Nope. When it’s done, it’s done. But hey, it still looks cute hanging around even after the scent fades.

Q: Are freshies safe for kids and pets?
A: Safe to sniff, not safe to snack. Keep ‘em out of little hands and paws.

Q: Where should I hang my freshie?
A: Cars, lockers, closets, bathrooms, offices… basically anywhere you want to smell amazing. Just don’t lay it on surfaces — heat can make it stain.

Q: Do you take custom orders?
A: Heck yes. We live for custom work. Just remember — 2–3 week turnaround time because we’re making it just for you.